Dr. Marsha E. Jackson, President, CEO

  Dr. Jackson brings more than twelve years experience to the training and development and performance improvement field. As a versatile goal-oriented individual whose growth and satisfaction have come from the responsibility for the identification and resolution of problems, Dr. Jackson is experienced in positions of leadership, training and development, program and project management, and education and development in both public and private sector businesses, organizations, and academia.  She brings experience and expertise in various dimensions of training and management consultation, leadership development, diversity, mentoring, communication and feedback, interpersonal skill development, negotiation and planned change management, team building, facilitation and presentation, and customer service resolutions.   Dr. Jackson has served as director of Leadership Prince George's for 10 years and Program Coordinator and Professor for Master's of Arts, Human Resource Development at Bowie State University.  As a results-oriented practitioner, certified mediator and prejudice reduction facilitator, Dr. Jackson’s accomplishments in work performance have been substantiated by improved customer satisfaction and recognition. 

Freddye T. Jackson, Sr., Vice-President and Senior Marketing Consultant

As Vice-President & Senior Marketing Director, Mr. Jackson is widely known and recognized for his unique style as a sales performance consultant and entrepreneur in the automotive industry.  With over 40 years experience and former President and CEO of Brown Lincoln Mercury, Mr. Jackson is a the forefront with his specialized expertise in customer service, marketing, business management, strategic planning, and continuous improvement from an individual, group, and organizational perspective.  His expertise has been solicited from businesses and organizations both large and small, nationwide.  As Sales Consultant of the Nation for seven consecutive years, and sixteen consecutive years in Lincoln Mercury, Mr. Jackson is currently putting in print his secrets to success in a win-win customer service manual.  Mr. Jackson continues to work under the philosophy that "customers are not an interruption to our business- they are our business".  Mr. Jackson is always prepared and commits to doing what it takes to enhance an organizations effectiveness and productivity through significant long-term improvement.